What our Customers say...

Fire Damage Testimonials

Guys did a great job! 

This was the first time we've ever dealt with a fire and I am so thankful that we ended up with this crew of people! Jay and Drew were wonderful about going through things with us and reassuring us that everything would be taken care of. Mary and Fanny were the ones that packed up all our belongings and they are just genuinely amazing human beings. They were among the few people that realized how traumatizing this whole experience was for us and they treated us as if they were packing up a member of their own family. I feel blessed that they were the ones that helped us through this!!

We have enjoyed working with Jay, our representative with SERVPRO of West Topeka. We recently referred a house fire to them and they were able to meet with the client within the day and offer solutions to the problems they were facing in their home. Now that the damages have been repaired and the house put back in order, our client can get their life back to as normal as possible in these times of Covid19. Thank you Jay and SERVPRO of West Topeka for doing a great job for our clients. 

In the wake of the unexpected, I am happy that I used this company to restore my home. They were very attentive, thorough, and helped me get my home back to a livable condition in a great amount of time. I hope that I never have to call them again, but if something like this happens, I would definitely choose them again. Highly recommended. I worked with Daniel (owner), Jay, Drew, Mary, Shawna, Tavis, and Dakota. They walked me through the entire process with fire damage cleanup, contents cleanup, painting, and replacing certain major appliances.

Mary, Fanny and Emma did a great job cleaning for us after the fire! They were great. Very kind and caring. They even took really good care of our dog while we were at work. Couldn’t have asked for a better crew! We’ll miss them!!

I highly recommend using SERVPRO! The whole team took care of me and my belongings from start to finish. A special thank you to Shawna, Jennifer, and Jay for delivering first rate service and compassion at a time I needed it the most!

The staff was supportive and understanding! 

We had a major fire that started in our garage. Serve Pro was out the next day and walked us through everything and answered all our questions over the next months. Our entire house had to be gutted due to water damage and smoke. Dan, Jay , Drew and numerous guys and girls Mary, Shawna, Fanny and Jennifer treated us and our things like family. We appreciated the care they took when handling and storing our belongings. From pack up to pack back they did an excellent job. They took some family heirlooms that day that were in danger of water damage and fix them right up. We couldn’t have asked for a better company and will always rely on SERVPRO for any needs that might come about.

Many thanks to the SERVPRO team led by Andy Ferguson! Andy arrived promptly, made a thorough assessment, gave a detailed explanation of process with time frame, as well as a not-to-exceed bid. He (and crew) were professional throughout and thoughtful of our needs, working quickly and achieving outstanding results. The job was completed timely, thoroughly and as promised. We can certainly recommend SERVPRO for others faced with challenging cleanups, as our experience was positive throughout. Thanks again!

Thank you, Jackson and Stephan, for being so polite and professional. You made a very unpleasant experience so much more bearable! I highly recommend this company and these two techs. And thanks also to Andy, who coordinated the service! Well Done!